Please read these terms carefully before using Botaura. By using our platform, you agree to the following terms and conditions.
By creating an account or using Botaura ("Service"), you agree to these Terms of Service. If you do not agree, please do not use our platform.
Botaura is an AI chatbot SaaS platform that allows businesses to create, customize, and embed AI-powered chatbots on their websites. Features and limits vary depending on your selected subscription plan.
You must provide accurate information
You are responsible for account security
You must be at least 18 years old
Multiple Free plan accounts are not allowed
Refund requests are reviewed on a case-by-case basis if submitted within 7 days of payment.
Spreading spam, misinformation, or illegal content
Collecting sensitive data without consent
Impersonating another business or person
Attempting to exploit or reverse-engineer the platform
Violating local or international laws
Accounts violating these terms may be suspended or permanently terminated.
• You retain ownership of all uploaded content.
• You grant Botaura permission to process content solely for operating your chatbot.
• You are responsible for ensuring your content does not violate laws or third-party rights.
Leads collected through your chatbot belong entirely to you. Botaura securely stores and displays them inside your dashboard and does not use them for any unrelated purpose.
AI-generated responses may occasionally be inaccurate, incomplete, or outdated. You are responsible for reviewing your chatbot knowledge base and ensuring information accuracy.
We aim to maintain high uptime and platform reliability, but we do not guarantee uninterrupted availability. Maintenance and downtime may occur periodically.
• Free plan chatbots display Botaura branding.
• Branding removal is available on Starter and Pro plans.
• You may cancel your account anytime.
• We may suspend accounts violating these terms.
• Account data is deleted within 30 days after termination.
To the maximum extent permitted by law, Botaura is not liable for indirect, incidental, or consequential damages, including business loss, revenue loss, or damages caused by AI-generated responses.
Total liability is limited to the amount paid to Botaura in the previous 3 months.
We may update these Terms of Service at any time. Continued use of Botaura after updates means you accept the revised terms.
These Terms are governed by the laws of Pakistan. Any disputes shall be handled under Pakistani jurisdiction.
• Starter and Pro plan users can connect their WhatsApp Business number to their Botaura chatbot.
• By connecting WhatsApp, you authorize Botaura to send and receive messages on behalf of your business via WhatsApp Business API.
• You are responsible for complying with WhatsApp's Business Policy and obtaining proper user consent before messaging customers.
• Botaura does not store WhatsApp conversation data beyond what is necessary to operate your chatbot.
For questions regarding these Terms of Service:
📧 Email: support@botaura.app
🌐 Website: botaura.app
💬 WhatsApp: +92 3121964939
Launch AI-powered customer support, automate conversations, and grow your business with confidence.