Getting Started with Botaura

Getting Started with Botaura

This guide walks you through setting up your Botaura chatbot from scratch. You'll go from zero to a working AI assistant on your website in under 10 minutes.

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Step 1: Create Your Account

1. Go to botaura.app/sign-up
2. Sign up with your email or Google account
3. You'll be taken to the onboarding screen

Onboarding Form

Fill in your business details:

• Business Name — your company or brand name (shown to customers)
• Business Type — choose from: E-Commerce, Agency, Academy, Hotel, Restaurant, Portfolio, Services, or Other. This affects how the bot handles conversations (e.g., e-commerce gets product cards, restaurants get menu cards)
• Industry — optional, helps the bot understand your context better
• WhatsApp Number — your business contact number (shared with customers when they ask to speak to a human)
• Timezone — defaults to Asia/Karachi

Click Complete Setup and you're in your dashboard.

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Step 2: Train Your Bot (Knowledge Base)

Your bot is only as good as the information you give it. Go to Dashboard → Knowledge Base to start training.

Option A: Upload Documents

Upload PDF, DOCX, TXT, or MD files containing your business information — product catalogs, FAQs, service descriptions, pricing sheets. Drag and drop or click to upload.

• Free plan: 5 files, max 2 MB each
• Pro and above: Unlimited files, max 50 MB each

Option B: Crawl Your Website (Pro+)

Enter your website URL and Botaura will automatically crawl your pages, extract useful content, and add it to the knowledge base. It also detects product pages and imports your catalog automatically.

You'll see a live terminal showing crawl progress — pages found, content extracted, products detected.

Option C: Add Manually

Type in FAQs, business info, or any content directly. Two formats available:

• Free text — paste any content (about us, policies, service details)
• Q&A pairs — structured question and answer format

This works on all plans, including Free.

Test Your Knowledge Base

Use the Test Search feature to ask questions and see if the bot finds the right answers. Each result shows a confidence score — higher means the bot is more sure about the answer.

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Step 3: Customize Your Bot (Pro+)

Go to Dashboard → Bot Setup to personalize your chatbot's look and feel:

• Bot name — what the bot calls itself ("Hi, I'm Sara from XYZ Store!")
• Avatar — upload a logo or character image
• Welcome message — the first message visitors see
• Brand color — match your website's color scheme
• Tone — professional, friendly, or casual
• Chat bubble colors — customize bot and user bubble colors
• Widget button — position, size, shape, custom icon

Use the Preview tab to see how your widget looks, and the Test tab to have a real conversation with your bot.

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Step 4: Add Products (Pro+)

If you sell products, go to Dashboard → Products to manage your catalog. Products appear as rich cards in chat conversations — with image, price, and a link to the product page.

If you crawled your website, products may already be imported. You can also add them manually with: title, price, description, image URL, category, and page URL.

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Step 5: Embed on Your Website

Go to Dashboard → Embed to get your widget code:

<script
  src="https://botaura.app/widget.js"
  data-business-id="YOUR_BUSINESS_ID"
></script>

Paste this before the closing </body> tag on your website. That's it.

Platform-Specific Instructions

• Plain HTML — paste in your HTML file before </body>
• WordPress — go to Appearance → Theme Editor → footer.php, paste before </body>
• Shopify — go to Online Store → Themes → Edit Code → theme.liquid, paste before </body>

Domain Whitelist

For security, you can restrict which domains can load your widget. Add your domains in the Allowed Domains section. Leave empty to allow all domains.

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Step 6: Test Everything

Visit your website and click the chat widget button. Try asking questions about your products, services, or business. Check that:

• The bot answers accurately using your knowledge base
• Product cards show up when relevant (Pro+)
• The welcome message appears correctly
• Colors and branding match your site

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What's Next?

Your web chatbot is live! Here's what you can explore next:

• Knowledge Base Guide — advanced training tips
• Lead Capture — how the bot captures customer info automatically
• WhatsApp Bot Setup — connect your WhatsApp number
• Analytics — track your bot's performance